• Information about track/bookings
  - Comprehensive information about the schedule of flights, trains and other means of transport in the right direction;
  - Selection of convenient connecting flights;
  - Booking and payment of tickets on behalf of the Client.
• Information about hotels/booking
  - Information about hotels and hostels in the desired region;
  - Booking and payment tickets of numbers on behalf of the Client.
• Information about renting cars and other mobile equipment
  Information about the project of automobiles and other mobile equipment/renting transportation - Information about the class of cars and their presence at the box office in the various companies that specialize in renting a car;
  - Car rental and payment on behalf of the Client
  Supporting information and booking of other modes of transportation around the world.
• Translation/language support
  - “Personal Assistant” will help costumers to translate information on any of the major languages. Using the resources of 26 call-centers around the world, accessible language support for more than 77 languages.
  - We can organize a conference call, which involved three lines: The subscriber, the person whose speech must be translated (“Personal Assistant” will get in touch with them and add to the conference hall), “personal assistant”. If the person whose speech to be translated is in the same room with the Subscriber may use the speakerphone.
• Information about vacancies
  - Vaccinations required or recommended for the host region for the costumer.
  - Consultation is provided medical officer
• Information about visas
  - The requirements to for obtaining a visa for the countries;
  - Instructions for obtaining a visa
  - Addresses and phone numbers of consulates, embassies and the visa centers, as well as the intermediary companies providing the full range of services in the shortest possible time and with nonstandard cases;
  - Coordinating
• Information about countries/regions
  - Information about the features of the country/region, for example: culture, medical care, security and precautionary measures, the organization of public transport, etc.
• Recommendation to ensure personal safety
  - Security measures recommended by the government and other aspects of their own safety.
• Information on weather, currency exchange rates
  - Weather forecast for the region, currency exchange zm_rates.
• Secretary
  - “Personal Assistant” will perform any errands it’s an alarm clock, fax transmission, or communication, warning someone about something, and more.
• Solving problems in typical situations:
  - The client is not placed to the hotel;
  - The client needs to rebook or cancel a ticket for transportation or change your reservation at the hotel;
  - Costumer flight canceled or delayed;
  - The client is late, or late for his/her flight or train departure;
  - The client asks for background information - The client lost luggage;
  - In violation of client’s rights as a consumer when providing substandard service to him, the sale of goods of inadequate quality, as part of the travel arrangement for all types of transport, when staying in hotels;
  - When placed in hotels. Boarding the flights, in trains. “Personal Assistant” will contact the service provider, ask to comment on the situation in which the client has got to be insist on its decision to seek alternative and parallel solutions for the client.
• Help on the road
  - Assistance in any matters relating to travel on passenger transport, whether delivery of gasoline, if it is over, help with finding the appropriate in the way designations and other instructions.

Leisure

• Information about the restaurants/table reservation
  - Information about restaurants and cafes around the world;
  - Reservation of seats in the selected location
• Information about the sports & cultural events
  - Information of the date, time and location of sports/cultural events in the desired client area;
  - Information about price and availability of tickets and the address phone banks;
  - Booking and purchase tickets on behalf of the client, where appropriate, delivery of tickets.
• Information about places of vacation and leisure
  - Information about sports clubs, beauty salons, golf clubs, Tourist-ray expedition in the right region-prices, terms and time;
  - Visits of cultural centers, tours and more.
• Information on products and services/order, payment and delivery of the necessary things, assistance in organizing services
  - Address of salons and malls, assistance in purchasing goods/services and delivery of goods/ services anywhere in the world world, where the service is possible.
• Taxi
  - Call a taxi, no matter where did the client is at, any time of day;

BUSINESS SERVICES

• Business services/organization of services
  - Organization of Business meetings, conference calls, office rental of equipment (ex: computer or fax);
  - Advice on standards of business ethics in the right region;
  - Information about quotations of currencies and the major stock indexes.
• Information about the translation of documents
  - Selection of the translation;
  - Translation of documents, assistance in search and selection of an interpreter.

MEDICAL SERVICES

• Emergency consultation on medicine
  - Medical Consultations and advices through the phone.
  IMPORTANT! MEDICAL ADVICE BY PHONE, VOICED BY A DOCTOR, NOT A DIAGNOSIS.
• Road medical information
  - Quick access to medical staff and a network of main points to provide timely health information while traveling.
• Referral for medical and dental care
  - Full supporting information, including names, addresses, phone numbers, reception hours of doctors, hospitals, clinics, dentists and dental clinics in the territory of residence.
• Organization visiting the doctor
  - “Personal Assistant” will organize appointment for the costumer
• Organization of ambulance arrival

EMERGENCE SITUATIONS

• LEGAL REPRESENTATIVES
  - Full supporting, including names, addresses, telephone numbers and, if possible the opening hours of lawyers, legal practitioners at the location. Recommendations are based on professional assessment of the situation by “Personal Assistant”, knowledge of local conditions and the availability of legal services in the location of the costumer.
• Emergency messaging
  - “Personal assistant” will make every reasonable commercial step to send and receive emergency information between the client and his family members or other persons specified by the Client. In particular, notice the consulate of the country of nationality client with his consent, in the event of his arrest, detention, accused of committing a crime, and if the client was the victim of a crime under any of the situations that prevent the client from leaving the country and in other cases, requiring intervention of officials of consulates;
• Emergence translation and interpreting services
  In the case of an emergency, “Personal Assistant” provides translation services by telephone and arranges for translation services its network of focal points.
• Advice and assistance with lost documents
  “Personal Assistant” is obliged to provide assistance to costumers who lost their travel documents (including passports, credit cards) by providing recommendations for their repair or replacement.
• Consultations in the event of insurance claims.